Shipping policy
Once the order has been placed, it is no longer possible to change the shipping address.
Find below the available shipping methods, including costs:
- Standard Italy: € 7 (2-4 working days)
- Express Italy: € 12 (1-2 working days)
- Standard Europe: € 12 (2-4 working days)
- Express Europe: € 20 (1-2 working days)
Standard and Express orders are processed Monday through Friday; the shipment is made the working day following the confirmation of the payment.
Remember: all orders placed on Fridays are handled starting on the following Monday morning.
For islands and remote areas (eg. Calabria, Sardinia and Sicily) Standard shipping could take up to 7 working days.
Payments are subject to random checks by the payment circuits: in the event that your payment falls into this case, the order will be temporarily suspended and it will not be possible for us to proceed with the shipment until the verifications have been completed.
When the order is entrusted to the courier you will receive an e-mail containing the shipment number and instructions to monitor its progress. Delivery times may vary according to the type of shipment selected when ordering.
If you have placed the order as a guest, you can monitor the progress of the shipment from the section "Check my order" by clicking on "Follow the order". In addition, with the distinctive code of the shipment, you can track your order by clicking on the link "Track order".